Admin Assistant –Hargeisa Guesthouse

Save the Children

Job Type

Full Time

Location

Hargeisa, Somaliland

Description :

INTERNATIONAL PROGRAMS

ROLE PROFILE

VACANCY ANNOUNCEMENT

About us

For over 90 years, Save the Children has been making a difference in children’s lives in more than 120 countries. We are the world’s largest independent child rights organization. From emergency relief to long-term development, Save the Children secures a child’s right to health, education and protection. Save

the

Children is an equal opportunity organization dedicated to our core values of Accountability, Ambition, Collaboration, Creativity and Integrity. We are looking to recruit for this position to be based in Hargeisa

Position: Admin Assistant –Hargeisa Guesthouse

Duration: 12 Months

Duty Station: Hargeisa

Please refer the below Job Description for the position description and the key selection criteria.

Interested candidates are required to submit a CV and mandatory cover letter quoting the Job Title on the subject line. The file name of the CV and attachments must be the applicants name and sent

to URL Link:

https://stcuk.taleo.net/careersection/ex/jobdetail.ftl?job=200006ZY&lang=en

Please note that only shortlisted applicants will be contacted.

Applications close on Tuesday 8th December 2020 @ 11:59pm.

We work with children, communities and governments all over the world and we believe in the right person for the job regardless of where you come from and how you identify yourself. We need to keep children safe so our selection process reflects our commitment to ensuring that only those who are suitable to work with children are considered for these posts. All successful applicants will therefore be required.

SAVE THE CHILDREN

INTERNATIONAL PROGRAMS

ROLE PROFILE

INTERNATIONAL PROGRAMS

ROLE PROFILE

Admin Assistant –Hargeisa Guesthouse – Somaliland Office

Level 3 – the responsibilities of the post may require the post holder to have regular contact with or access to children or young people

ROLE PURPOSE:

The Admin Assistant – Hargeisa Guesthouse will assist the Administration Officer in managing the guesthouse operations and permeant residence and guest relationship. The guesthouse assistant is the primary interface with residence and guests who will stay in SCI Hargeisa guesthouse

SCOPE OF ROLE:

Reports to: Administration Officer– SL

Dimensions: Save the Children works in 4 regions in Somalia with a current staff complement of approximately 450 staff and current expenditure of approximately GBP 30 million each year.

Staff directly reporting to this post:  Cleaners, Cook & Cook Assistant – Hargeisa guesthouse

Working contacts:

Internal: All staff of SC Somaliland staff, country staff, consultants and visitors. External: service providers, local authorities, and partners KEY AREAS OF ACCOUNTABILITY:

• Welcoming the staff and visitors to the guesthouse
• Assists with computer data entry as required by Administration Officer.
• Supervise the cleaners in making sure rooms are cleaned as soon as possible when emptied.
• Fills room vacancies daily with all attempts to keep the guesthouse full and consults with the Administration officer when necessary.
• Informs all residence & guests of guidelines and policies and sees that they are enforced.
• Keeps facility neat and clean, this includes light housekeeping and doing laundry.
• Maintains a smooth turnover of guest room from one guest to the next.
• Makes oneself available to the guests for conversation.
• Work with the cooks & assistant cook in preparing continental breakfast daily in the guesthouse.
• Maintaining common areas neat: sweeping, sorting, washing…
• Checking the water system in the toilets in regular basis.
• Making sure that rooms meet guesthouse standards: tidiness, material available…
• Supervising and helping with other services: luggage, front office, dining area…
• Maintain contact lists of the key staff of the office
• Collecting feedback from the guesthouse residence and visitors on the service provided to them
• Answering requests with diplomacy

SAVE THE CHILDREN

INTERNATIONAL PROGRAMS

ROLE PROFILE

Writing down the residence & visitors complaints and queries in the register book and share the information in daily basis with the Admin Officer

Inform the Admin Officer on the guesthouse supplies needs

SKILLS AND BEHAVIOURS (our Values in Practice)

Accountability:

Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values

Holds the team and partners accountable to deliver on their responsibilities – giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved

Ambition:

• Sets ambitious and challenging goals for themselves (and their team), takes responsibility for their own personal development and encourages others to do the same
• Widely shares their personal vision for Save the Children, engages and motivates others
• Future orientated, thinks strategically

Collaboration:

• Builds and maintains effective relationships, with their team, colleagues, members and external partners and supporters
• Values diversity, sees it as a source of competitive strength
• Approachable, good listener, easy to talk to

Creativity:

Develops and encourages new and innovative solutions

Willing to take disciplined risks

Integrity:

Honest, encourages openness and transparency

QUALIFICATIONS AND EXPERIENCE

• Degree in Hospitality or High school diploma and some college required
• Experience or interest in hospitality management
• Excellent interpersonal and communications skills are required
• Ability to meet people easily and relate to them in an open, compassionate manner.
• Ability to analyze and interpret guest needs and offer appropriate solutions
• Demonstrated swiftness to shift direction in response to changing work situations is critical
• Ability with Microsoft Office Outlook, Word, and Excel is required
• High level of integrity and ability to work as part of a professional team

Save the Children is an equal opportunity employer. Women are strongly encouraged to apply

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