ICT Senior Officer – Mogadisho
UNOPS
Job Type
Full Time
Location
Mogadishu, Somalia
Description :
Background Information – Job-specific
The United Nations Support Office for Somalia (UNSOS) is mandated to provide administrative and logistics support to its partners in implementing the United Nations Security council resolution on Somalia.
AMISOM has about 20,000 uniformed personnel serving in the Area of Responsibility (AOR) located in central/southern Somalia. A segment of the troops is at the frontlines and the other performs supporting roles.
The primary focus of the Project will be the mission’s capacity building to benefit AMISOM, UNSOM and SNA staff. It will focus on training of staff, promotion of standardisation in utilisation of UN-owned equipment (UNOE), mechanism for stakeholder engagement and feedback on training support. This will then inform the necessary adjustment in support in a structured but multidimensional manner targeting people, processes, procedures, and technology.
The incumbent will work under the guidance of the Field Technology Section of UNSOS. This is a position in UNOPS for supporting projects carried out for or in the United Nations Secretariat. The incumbent of this position will be a staff member of UNOPS under its full responsibility.
Functional Responsibilities
Under the overall supervision of UNOPS Senior Programme Manager, the ICT Senior Officer will administratively work under UNOPS and operationally work under the guidance of the Chief of the Field Technology Section UNSOS and will be responsible for the following duties:
Summary of key functions and duties:
- Training Coordination
- Training Support
- Documentation
Training Coordination
- Provide and manage training programme workflow, procedures, and documentation, including resource requirements (e.g. equipment, trainers, etc.), risk assessments and mitigation measures.
- Coordinate the delivery of advanced courses.
- Conduct post-training assessments to identify training programme improvements and adjust courses, methodologies as indicated, conduct pre- and post-training knowledge assessments to measure effectiveness of training programmes, and knowledge growth of trainees and implement a dashboard with training data collected.
Training Delivery and Support
- Conduct Training of Trainers courses to maximize transfer of skills.
- Organize, schedule, and oversee trainings, workshops, briefings and refresher courses as required for uniformed personnel, and develop courses aimed at increasing participation of uniformed women.
- Advise the UNSOS Chief FTS on the provision of support to AMISOM in the areas of technical assistance, equipment and software required to help achieve their mandate.
Documentation and Communication
- Establish Training SOPs including a communication and coordination plan, detailing procedures, guidelines, roles and responsibilities for all stakeholders.
- Organize, schedule, and oversee trainings, workshops, briefings and refresher courses as required for uniformed personnel, and develop courses aimed at increasing participation of uniformed women.
- Preparation of monthly progress report for submission
Perform other duties as may be reasonably required and in line with the incumbent’s scope of services above
Impact of Results
The result of work of the ICT Senior Officer impacts directly on delivery of services that satisfy the requirements of UNSOS as well as the performance of the services implemented there. It will also ensure proper processes and methodologies are followed and implemented according to the latest of the industry standards. The incumbent is responsible for ensuring activities for all global locations are in line with the overall business targets and UN policies, rules and regulations.
Education/Experience/Language requirements
* FEMALE CANDIDATES ARE STRONGLY ENCOURAGED TO APPLY * CANDIDATES WITH NO UNITED NATIONS OR UNOPS EXPERIENCE ARE STRONGLY ENCOURAGED TO APPLY.
Education:
- Advanced university degree (Master’s degree), preferably in Computer Science, Information Systems/ Technology, Training, or related field is required.
- Two (2) additional years of relevant work experience, in combination with a relevant first level university (Bachelor’s degree or equivalent), may substitute for the requirement of a Master’s degree.
Experience: Required:
- Minimum of two (2) years of progressively responsible experience in dealing with training or ICT related areas;
- A minimum of one (1) year of experience in coordinating training services;
- A minimum of one (1) year of experience in field mission setting;
Desirable: (The following experience isoptional. Candidates who do not have it are welcome to apply)
- Excellent drafting and presentation skills;
- Exceptional analytical and problem solving skills;
- Experience engaging with client customers at diverse levels, from senior management to junior level personnel.
Language Requirements:
- For this job opening, fluency in English (write, read, speak) is required.
- Knowledge of another UN official language is desirable.
Contract type, level and duration
Contract type: Staff Contract level: P2 Contract duration: One year initially, renewable subject to satisfactory performance and funding availability
For more details about United Nations staff contracts, please follow this link: https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/UN-Staff-Contracts.aspx
Competencies
- Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
- Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
- Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
- Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
- Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
- Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
- Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.
Additional Considerations
- Please note that the closing date is midnight Copenhagen time
- Applications received after the closing date will not be considered.
- Only those candidates that are short-listed for interviews will be notified.
- Qualified female candidates are strongly encouraged to apply.
- UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
- Work life harmonization – UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
- For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
- The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.
It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks.
Background Information – UNOPS
UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.
UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.
Working with us
UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.
Diversity
With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.
Work life harmonization
UNOPS values its people and recognizes the importance of balancing professional and personal demands.
Background Information: Sustainable Development Cluster (SDC)
Based in New York, the Sustainable Development Cluster (SDC) supports diverse partners with their peacebuilding, humanitarian and development operations.
The SDC’s services include grants management, development and special initiatives support, and technology support to the UN and UN agencies.
The SDC is part of the New York Service Cluster that supports the United Nations Secretariat, as well as a broadening community of other New York-based United Nations organizations, bilateral and multilateral partners in the delivery of UNOPS mandate in project management, infrastructure management, and procurement management.