Customer Care Officer – Hargeisa, Somaliland
Arday Kaab
Job Type
Full Time
Location
Hargeisa, Somaliland
Description :
Ardaykaab was founded in 2016 it is the leading Somali support centers for scholarships, admissions, health facilities and tour links. It is a social enterprise dedicated to making it possible for anyone, to study anything, at any time and any field of study.
We are committed to equality and access to Scholarship and skills training irrespective of gender, geography, economic status or any other barriers that can so often stunt potential. So we offer a range of supporting that meet the many diverse needs of our students and others in general.
We are a member of the country’s Chamber of Commerce. We work with well-known language schools, universities and student organizations offering higher education. Also exam preparation and executive courses.
We are always open to broaden our scope and work with new partners offering different programs to our students. So if you think that we have common field that we can work with please do not hesitate to contact us.
MISSION
Our mission is to facilitate quality education opportunities for the students and make them achieve prosperity
Job vacancy
Position Title: Customer Care Officer
Location: Hargeisa, Somaliland
Fulltime/Partime: Full-time Job
Application Deadline: 26.10.2020
Roles & Responsibilities
- Managing office team
- Responding promptly to customer inquries
- Customer registration
- Acknowledging and resolving customer complains
- Providing feedback on the efficiency of the customer service process
- Insure customer satisfaction and provide professional customer support
Qualification requirements
- Confidentiality, Responsibility and patience
- University degree (Business Administration, Marketing, Human Resource or Equivalent)
- Comfortable using computers
- Good in English and Arabic(Reading and writing)
- Interpersonal & communication skills
How to apply :
Send your CV with valid references in: HR@ardaykaab.org before 26th OCT 2020 and with subject the title, ‘’ Customer Care Officer – Hargeisa, Somaliland.’’